MerchDigital / FAQ

Questions

Frequently asked questions

Straight answers about how working with MerchDigital works.

Is the 15-minute visit really free?

Yes. I come to your shop, walk through your website with you and show you exactly what I found. There's no pressure to hire me.

What does the $2,500 Shop Website Package include?

A mobile-friendly design up to 5 pages; hours, map and contact info on every page; an online shop, gift cards or booking set up; your Google listing and page titles cleaned up; a walkthrough so you can update it yourself; and 30 days of fixes after launch.

Are there monthly fees?

There are no monthly agency fees. You own the finished site. Things like your domain name are paid directly to the provider, so you stay in control.

Can you fix my current website instead of building a new one?

Yes. Many shops just need a cleanup. Ask about smaller jobs during your free visit.

Will I be able to update the site myself?

Yes. Every project ends with a walkthrough so you can change hours, photos and products on your own.

What happens if something breaks after launch?

The Shop Website Package includes 30 days of fixes after launch.

How long does it take?

It depends on the job. Your written plan says when it will be ready, so you know before you agree to anything.

Which areas do you serve?

Santa Rosa, Petaluma, Sebastopol, Healdsburg, Sonoma and Windsor.

How do I get started?

Book a free visit using the form on the home page, or call or text (707) 890-0758.

Start with a free 15-minute visit.

I come to your shop and show you exactly what I found on your website. No pressure. Serving Santa Rosa, Petaluma, Sebastopol, Healdsburg, Sonoma and Windsor.

Book a free visit